Online Telehealth Centre

Chat with a Veterinarian via Video, Phone, or Message

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"Now Offering Veterinary Care from the Comfort of Your Own Home"

We Offer Telehealth

Our mission at Chippawa Animal Hospital is to understand your pet needs and provide accurate guidance and advice. We can help you with numerous concerns, from puppy and kitten advice to behavioural and dietary consults to end of life discussions. With the addition of pictures or video from your home we can perform many rechecks on recent problems such as surgery incision followups and skin problems. We can also assist with determining the urgency of a situation and deciding whether your pet requires immediate care or whether you can wait to see your regular veterinarian or alternatively provide some management at home.

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"Meet with a Veterinarian or RVT via Message, Phone, or Video"

Book a Consultation

Book a one-one-session via video, phone, and message with a Veterinarian to handle your needs

Message Session with a Veterinarian $25

message Communication

  • Have a conversation with a Veterinarian via the messaging system within our platform
  • Enter a question that you'd like to discuss within the message consultation.
  • Attach any supporting videos, pictures, or documents for our professional to review.
  • Consultation summary provided upon completion. You can access your past consultation summaries at any time.
  • Requirements: Any device using Chrome, Firefox, or Safari. Do not use Internet Explorer.
Phone Consultation with a Veterinarian $55

phone Communication

  • 15 minute phone conversation with a Veterinarian. We call the number you provide.
  • Enter questions that you'd like to discuss within the message consultation.
  • Attach any supporting videos, pictures, or documents for our professional to review.
  • Consultation summary provided upon completion. You can access your past consultation summaries at any time.
  • Requirements: Any device using Chrome, Firefox, or Safari. An actual phone is required. Do not use Internet Explorer.
Video Consultation with a Veterinarian $55

video Communication

  • 15 minute video conversation with a Veterinarian. The video consultation is done within our platform, no downloads needed!
  • Enter questions that you'd like to discuss within the message consultation.
  • Attach any supporting videos, pictures, or documents for our professional to review.
  • Consultation summary provided upon completion. You can access your past consultation summaries at any time.
  • Requirements: Apple phones and tablets (iPhone 5+, iPad 2+, iPod Touch 5+, iPad Mini) are supported using OS v11.0+ and the Safari browser is required. Older Apple iOS devices are not supported. For all other devices (PCs, Laptops, Android 4.1+), the latest versions Chrome or Firefox are the required browsers. Do not use Internet Explorer. The device must have a camera and microphone. A Wifi connection is recommended for the best experience but not required.

About Chippawa Animal Hospital

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The staff at Chippawa Animal Hospital have a combined total of over 100 years experience in veterinary medicine. That doesn’t make us old, just dedicated at a very young age. Our story is one of trust, commitment and compassion for animals.

The clinic was founded by Dr. Peggy Dowell in 1991. It has grown to now staff 2 veterinarians, 2 registered veterinarian technicians, and 2 receptionists/assistants. You can learn more about us on our staff page which has short biographies linked to each of us.

We all have a common goal, and that is to make the health and well being of your pet our foremost priority. We are committed to the leading standards of veterinary medicine by taking every opportunity to update our knowledge through continuing education. As a practice of excellence we are devoted to always giving our patients and their families the highest level of service, respect and courtesy. And we will always treat your pet with the utmost love, care and compassion.

How Our Platform Works

It's extremely easy to use our consulting platform. Follow the simple steps below!

Sign-Up

Get started with our platform by clicking the ‘Register’ button in the top right corner. There is no fee to sign-up!

Schedule Appointment

Once in the application, select your preferred communication channel (video, phone, or message) and select an available time slot. For messages, a time slot is not needed and our experts typically respond in 24 hours.

Communicate with your Expert

Our unique communication system provides a high quality video chat with an expert within the browser on your phone or desktop, no app install required! If you don`t have camera, our experts will call you on the phone!

Consultation Summary

Our experts provide a written summary of your consultation that`s available for you to view at any time.